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BSI Kitemark

Getting your property protected from flooding 

Step-by-Step Guide

Protecting your property from flooding need not be daunting if you follow a few simple steps and chose a specialist flood contractor you can trust.

Once you’ve had a look at the simple ‘step by step’ guide below, call UK Flood Barriers on 01905 773 282 to discuss your requirements or complete the Enquiry Form and we’ll be in touch.

Step 1 - Select your contractor

When selecting a company to help protect your property ALWAYS make sure they are a certified Flood Professionals contractor. (You can check their certification with the scheme’s governing body).  

This means all surveyors and installers have been trained to survey and install BSI Kitemark certified mitigation products to exacting Kitemark requirements.

UK Flood Barriers is the country’s leading certified Flood Professionals contractor.

If you utilise our services and adopt all the Kitemark certified products specified in our survey, your property’s flood defence installation will be awarded a Flood Professionals Certificate supported by the BSI Kitemark.  

If you choose not to adopt all the flood mitigation measures we specify, although your property will not be eligible for a Flood Professionals Certificate you will still benefit from the services of our fully certified installers.  

Please be aware not all information sources vet the credentials of the companies they feature.  Always check before you engage any company or individual. 

By selecting a certified Flood Professionals contractor you can be certain you’re dealing with the best the business has to offer.

Step 2 - Book a survey & select your products   

Before any mitigation measures can be installed, a thorough Property Level Survey needs to be undertaken.

The Property Level Survey will identify –

  • Routes of water ingress into your property & recommended Kitemark certified flood protection products. UK Flood Barriers recommend the Flood Angel range of products for holistic protection.

  • Drainage & water systems (internal & external)  

  • Accurate measurements for ‘custom made’ products

  • Specific customer or planning requirements

The surveyor will also explain what is involved in the installation of all products and how you can best prepare.

Once agreed by the property owner, the survey recommendations are translated into a price quotation*.

Providing you are happy with our recommendations and costs, the installation can be booked.

(* Please note when grant funding is being sought, you may need to provide a copy of the price quotation to your local authority/grant administrator).

Step 3 - Get your products installed

Once the survey & costings have been agreed, your installation can be booked.

The UK Flood Barriers customer service team will liaise with you to agree a mutually suitable date for the installation.

They will talk you through the installation process and answer any specific questions you may have.

The scale and complexity of the installation will dictate how many days we need to spend at your property.

As a certified Flood Professionals contractor, you can be confident every flood defence product installed by UK Flood Barriers will be done so to exacting Kitemark requirements.

Once the installation is complete, you will be provided with comprehensive deployment and maintenance training and a Homeowner Guide & Deployment Kit.

Step 4 - Get your property audited   

Once the installation has been completed, providing you have had all the products specified installed and the property is therefore eligible for Kitemark certification, it will be fully tested by a team of impartial Quality Auditors before being given final ‘sign off’.

This includes ‘wet testing’ of an aperture nominated by the property owner whereby a temporary holding structure is created & filled with water to simulate flood conditions.

When ‘sign off’ has been obtained, if appropriate, your property’s flood defence installation will be awarded a Flood Professionals Certificate, supported by the BSI Kitemark.  

iso 9001

ISO 14001:2004

bsi

ISO 9001:2008

bsi kitemark

Kitemark Certified Survey & Installation

chas accredited

Chas Accredited

Guarantee Protection through GGFI

Guarantee Protection through GGFI

Contructionline

UK Register of
Pre-qualified construction services

UK Flood Partnership
Business In The Community