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BSI Kitemark

Testimonials

Ian Jones and his team were professional, hard working, and I am very pleased with the end result.

Homeowner
Birmingham
March 2017

My husband and I wanted to say that Bob and Richie that came to fit everything showed an exceptionally high level of workmanship.  They were polite, knowledgeable, understanding, patient, hardworking and tidy…… All in all they did an amazing job and really should be commended on their work. You are very lucky to have that level of workmanship working within your company.

Mr & Mrs Reid,
Homeowners, Dorset
March 2017

Thank you and all the staff I have dealt with at UK Flood Barriers over the past months; from the administration staff, to the men who installed the doors and flood resilience equipment, they have all been courteous and very understanding regarding the position I and my family found ourselves in. Grateful thanks and much gratitude to you all.

Mrs Murray Bowman
Carlisle, Cumbria
November 2016

With reference to the work carried out on my premises on 5th August, can you please pass on my thanks to the appropriate people. The quality of the work is very good and the installers were very friendly and helpful. Any rubbish etc. was taken away and the place left very clean and tidy. I now have confidence should severe weather strike us again (hopefully not!)

Mr Whitham, Homeowner, West Yorkshire
August 2016

I have to say I was really impressed with having my electrics done for the sump pump. The engineer that came was called Alex. He worked very professionally, treated our property with care both inside and outside, explained what he was going to do and made sure we happy before he proceeded. On leaving the site was made very clean. Excellent job, thank you Alex.

C McCart, Homeowner, Lower Thames [Testimonial sent regarding Alex from 17th Electrics, UKFB's chosen electricians]
August 2016

Our properties in Hebden Bridge, Yorkshire are situated in a high risk flood zone and unfortunately my neighbours and I were badly affected by the 2015 Boxing Day floods. I'm writing to say thanks very much for the informative advice that your surveyor Mike Young offered to us during his visit on Monday 18th July 2016. We have since been organising quotes for flood implementation measures on our homes and all 3 residents found that Mike was very helpful in advising us on the best possible solutions for minimising the damage caused by water to our homes. We very much appreciate the distance that he had to travel in order to meet us all and the time that he spent with each resident advising them on their individual flood needs. We found him to be both professional and polite and would not hesitate to recommend him and your company to current and future customers. 

Mrs Kay, Hebden Bridge, Yorkshire
July 2016

Wanted to thank your surveyor Michael for his very good customer support he showed to my family yesterday.

I had amazing feedback from the family in how he helped them go through all the options and choices plus the patience shown.

 
Mr Ahmed, West Yorkshire
July 2016

Can I also highly commend your installation team. They were very professional and completed the installation work on both properties to an extremely high standard with a minimum of disruption. They left our properties clean and tidy and at all times were helpful and courteous and explained the products fully.

 
Mr MacKenzie,  Preston
June 2016

Just to say how delighted we are with the service we have received from your company since we were badly flooded in the December floods of 2015. From the very first contact with your office, to the two visits from your representatives, and finally to the doors being fitted, you have all showed a level of commitment that is second to none. All along, from the choosing of the appropriate doors for our property, to the installation of them, we have had excellent service. We were kept informed at every stage of manufacture. The men arrived promptly, and immediately began work. All along they were very professional, cleaning up after themselves on completion of the job. Also they had a wonderful sense of humour, which is essential when things are stressful! We would have no hesitation whatsoever in recommending UK Flood Barriers to anyone.

Mr Plant, Penrith, Cumbria
May 2016

Just a note to say thank you for all your hard work you have done on our home to make us safe from flooding. It was a pleasure to have Tom Nash and Simon Rowland at our home, they worked really hard. I’m sure I can speak on behalf of the other four houses in Newland Court and say once more thank you all for a job well done.

Mr & Mrs R Rattenbury , South Shields, Tyne & Wear
February 2016

On Boxing Day 5ft of water engulfed our beautiful town of Hebden Bridge, West Yorkshire. 
I thought you would be pleased to know that until the water level exceeded the height the flood barriers installed by your company the water was kept out completely. Of around twenty plus shops on our street (all with various flood doors) ours was the only one to keep the water out.
Since 2012 I have always been intrigued as to whether the doors actually work and they did! I have advised everyone I know to buy your doors!

 
A Roberts, Copa House Cafe, Hebden Bridge, West Yorkshire
January 2016

You installed a sump and pump into our cellar (and a custom flood barrier to fit across our back door) around 3 years ago after the cellar flooded twice in one week when the river behind our house rose by 2-3 metres due to heavy rainfall.
This past weekend the river rose again and the flood defences you installed have had their first major test - and they performed beautifully. Thankfully, the river didn't get high enough to put the flood barrier to the test (but it is a huge reassurance being able to put the barrier up and know we are as protected as we can be, should the water levels ever get that high) but the sump and pump did exactly what we wanted it to and prevented the cellar from flooding. Despite water literally pouring into the cellar in several places, the water never got more than an inch high as the sump and pump pumped it all straight back out again. Without the sump and pump in place, the cellar would certainly have been flooded 2-3 feet deep, as it did 3 years ago before we had the flood defences installed. Because we have everything stored on shelving off the ground, absolutely nothing was damaged by the flood water and all that needed to be done once the waters receded was a quick mop and dehumidify. 
Could not be more pleased with how the flood defences performed. So reassuring to know that, when the river does rise, we are well protected.

 
A Johnson, Mirfield, West Yorkshire
January 2016

Two very helpful and nice men to have doing the doors in my house. They cleaned up after the jobs were finished, no mess or fuss.

I was shown how to handle the locks and I am very grateful to them both for a great job done.

Homeowner, Carlisle

Simon came today to do the survey. Once again, he was extremely pleasant, helpful and a pleasure to work with. He makes us feel that he has our best interests at heart and is very efficient at what he does. He really is a star and he has helped us so much. Please do tell him how grateful we are. In fact, thank you ALL so much. It really is so helpful knowing that we are moving forward at last

Mrs Hyde, Homeowner, Wetherby

The installation team did an excellent job and they were courteous and explained how everything worked. They also trained us in putting the barriers up.

Homeowner, Hereford

Very good at communicating, did everything we asked, very polite and helpful. Good work and tidy.

Homeowner, Chippenham

I am exceptionally pleased with the work your guys did. The doors look great and the new one is water tested....not a bit of water ingress, lovely guys as well.

Homeowner
Stirling, Scotland

The installation team were all very pleasant. They worked hard the whole time they were here - didn’t waste a minute. Excellent team and love the doors!

Homeowner
Croston

A lot let hassle than I was expecting (in fact no hassle), The UK Flood barriers install team were professional, friendly and quick and gave helpful advice on how to fit barriers. We are hoping that we never have to use the barriers, but if we do we feel confident in the protection we now have.

Homeowner, North Yorkshire

Very satisfied with prompt, polite service of gentlemen who installed all the flood defences.

Homeowner, Kingston-Upon-Thames

From the time when we placed the order until the installation, all contact with your company has been completely professional, organised, polite, efficient and reassuring. All work has been undertaken exactly according to a pre-arranged standard. Communication was of a first class standard; we were never left wondering what was happening.

Woking Borough Council
iso 9001

ISO 14001:2004

bsi

ISO 9001:2008

bsi kitemark

Kitemark Certified Survey & Installation

chas accredited

Chas Accredited

Guarantee Protection through GGFI

Guarantee Protection through GGFI

Contructionline

UK Register of
Pre-qualified construction services

UK Flood Partnership
Business In The Community